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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Clendenin

October 22, 2024

5  out of  5
rating by Jonathan Clendenin
"Karisa was extremely helpful and made the process super simple for switching my home insurance and getting it to a price I can afford comfortably as well as explaining exactly what each amount meant. And showing all the possible discounts I would be getting by switching. Great customer service and definitely will be back and with the company for awhile!"
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Feng Yao

September 24, 2024

5  out of  5
rating by Feng Yao
"Wonderful agent, work quickly to address my needs, thank you Mason!"
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Kelly Mays

September 4, 2024

5  out of  5
rating by Kelly Mays
"I have had such a great experience with this agency. Zac Lively has gone above and beyond to help me and save me money. I would recommend him to anyone!"
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Jessica Gruskievich

August 15, 2024

5  out of  5
rating by Jessica Gruskievich
"Zachary Lively continues to go above and beyond for our family. I message him whenever we need something and he handles it quickly and ensures that all steps are completed. We are so thankful for the State Farm team! I definitely recommend!"
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Matthew X

August 14, 2024

5  out of  5
rating by Matthew X
"Zac Lively was great help. He was quick and knowledgeable about the whole process! Made the whole process easy."
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austin forbes

August 8, 2024

5  out of  5
rating by austin forbes
"Zac Lively, one of the best in the business. Will absolutely take care of you every step of the way."
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Bradlee Matzdorff

July 31, 2024

5  out of  5
rating by Bradlee Matzdorff
"Zach Lively is the best! Saved me so much from my other insurance!"
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PJ Lively

July 31, 2024

5  out of  5
rating by PJ Lively
"We have had a great experience dealing with Zac for all of our insurance needs."
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Jenna paige Lively

July 31, 2024

5  out of  5
rating by Jenna paige Lively
"Zac lively definitely has helped us find the best coverage he possibly can. Definitely 5 stars for him"
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Cole Lanier

July 29, 2024

5  out of  5
rating by Cole Lanier
"From the front door of your house to the back door of your car. Zac has you covered in every aspect of life. He’s easy to get ahold of and talk to with all your insurance needs. He will answer all questions and get you all information you need before making your insurance purchase. Gives honest opinions and will leave your wallet smiling. You’re losing money every moment you aren’t with him."
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Kelly Mahala

July 24, 2024

5  out of  5
rating by Kelly Mahala
"Zac helped me get a renter's policy for my daughter's college apartment. I live out of state and called on my lunch break. He was very helpful, patient and easy to talk to. He graciously answered all my questions. In less than 20 minutes, the policy was emailed to me."
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Jeffrey Eary

July 23, 2024

5  out of  5
rating by Jeffrey Eary
"Zac is the best."
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Jodie Hypes

July 23, 2024

5  out of  5
rating by Jodie Hypes
"Zach helped us find insurance that fit what we needed. He was patient, explained everything and didn’t pressure us. If you want good customer service, great rates and coverage - reach out to Zach!"
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Alexis Lively

July 21, 2024

5  out of  5
rating by Alexis Lively
"I called zac for life insurance and he was able to get it for me at an amazing rate. Couldn’t have asked for a better person to work with. If you need help with anything make sure to ask for him and he will get you taken care of!"
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Kaelyn Loague

July 19, 2024

5  out of  5
rating by Kaelyn Loague
"Zac helped me get life insurance to cover my family at an affordable price!! It was free to get quotes and he made sure I have the coverage I need. He went above and beyond in helping me through the process. This, by far, has been the best experience I have ever had when dealing with an insurance agency and I would recommend them to everyone!!"
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Tysheim Thompson

July 19, 2024

5  out of  5
rating by Tysheim Thompson
"Everything went smoothly and clear communication throughout the whole process"
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Chase Swain

July 19, 2024

5  out of  5
rating by Chase Swain
"Zachary Lively helped me switch over to a new vehicle in a matter of minutes. Highly recommend Rick Bailey State Farm Insurance."
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Michael Price

July 19, 2024

5  out of  5
rating by Michael Price
"If your looking for someone to always go above and beyond and takes his time to make sure all of your insurance needs are met reach out to Zach lively at the Rick Bailey Morgantown office! He has been a tremendous help in my insurance journey!"
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Becky Boyce

June 19, 2024

5  out of  5
rating by Becky Boyce
"I called this office to get switched over to an agent in Morgantown. Zac Lively helped me through the whole process and answered any of my questions and concerns. He was friendly and easy to talk to. I recommend Zac to anyone looking for great coverage and great customer service!"
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Derrick Donley

April 16, 2024

5  out of  5
rating by Derrick Donley
"Zac helped me get my Auto insurance set up. Saved me a good bit of money. Very straightforward and helpful."
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Braden Miller

April 11, 2024

5  out of  5
rating by Braden Miller
"Made a quote online to see what we could save switching to state farm. Zac contacted consistently to help set up a good time to discuss our quote. He was able to get the price to save me more per month with a lot better coverage! Very pleased with the service."
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Lauren Beck

February 28, 2024

5  out of  5
rating by Lauren Beck
"State Farm Agent Zac Lively is such a blessing! I received an unexpected phone call and now I am saving an unbelievable amount of money on my car and homeowners insurance. Zac is very personable and easy to get ahold of. Highly recommend!"
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Alex Miller

February 22, 2024

5  out of  5
rating by Alex Miller
"Had vehicle damage (got hit in a parking lot) and called Zac right away. He was pleased to walk me through submitting my claim and personally followed up during the process afterward. Very happy with the customer service I’ve received and have been with Rick Bailey SF for about 3 years"
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Gabrielle Hill

February 21, 2024

5  out of  5
rating by Gabrielle Hill
"I dealt with Zac and he was great! Followed up when he said was going to and explained everything really well!"
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Melissa Bennett

February 16, 2024

5  out of  5
rating by Melissa Bennett
"Zac was so incredible with how he handled my insurance needs. He really cares!"