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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karisa David

Karisa David

September 2, 2026

5  out of  5
rating by Karisa David
"If you’re insured with Rick , you’re in insured with Family. They will go over and beyond to make sure you are taken care of. I will never take my home, auto or life policies anywhere else."
We responded:
"Thanks Karisa for your GREAT review!!!"
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Jacob Wolowinski

August 11, 2026

5  out of  5
rating by Jacob Wolowinski
"Zach took great care handling all of my insurance questions and answering everything I asked. Lowered my prices and gave me better coverage than my previous company. Don’t hesitate to work with him."
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Allison Haragos

August 10, 2026

5  out of  5
rating by Allison Haragos
"I highly recommend Austin Barnhart! He is knowledgeable, super friendly, and has the best rates in the area!"
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Carlyn Slider

August 6, 2026

5  out of  5
rating by Carlyn Slider
"Malik was very helpful when it came to explaining the auto insurance and renters insurance policies when I decided to switch to State Farm from another insurance company. I appreciated his patience with me when I had several questions too. He was also great with communicating updates to me for my policies."
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Adesa Velazquez

August 6, 2026

5  out of  5
rating by Adesa Velazquez
"Malik is a great salesmen, he saved me a lot of money. I’m gonna refer him to all my friends."
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Aniah Roach

August 6, 2026

5  out of  5
rating by Aniah Roach
"Malik Boddy was a great help ! I was highly satisfied and happy I got with State Farm. He was truly a great neighbor :)"
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Melinda Rickeart

August 5, 2026

5  out of  5
rating by Melinda Rickeart
"Dustin was great to work with. He was very helpful and patient while finding my family the best insurance for us! We appreciate you Dustin. Thank you!"
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Rachel Jacobsen

August 4, 2026

5  out of  5
rating by Rachel Jacobsen
"Zac helped me get a better rate today by switching! Thanks a bunch!"
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Jacob Hays

August 4, 2026

5  out of  5
rating by Jacob Hays
"Dustin listened, and helped get me the best price while fulfilling my needs. He is very nice and quick to assist with anything. He made switching auto insurance easy and seamless on my end. Highly recommend, Great work!"
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Connor McCann

August 4, 2026

5  out of  5
rating by Connor McCann
"Dustin was incredibly helpful throughout the entire process of getting my car insurance set up. He took the time to explain all of my coverage options, answered every question I had, and made sure I understood everything before making a decision. He was professional, knowledgeable, and never made me feel pressured. Thanks to Dustin, I was able to get great coverage at a price I was happy with. I highly recommend working with him if you’re looking for someone who genuinely cares about helping you find the right insurance."
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LaVonna Davis

July 3, 2026

5  out of  5
rating by LaVonna Davis
"Brad was amazing patient and very accommodating. He went over and beyond to get me the best insurance. I will definitely recommend using Brad at State Farm in Fairmont WV"
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christina wood

June 23, 2026

5  out of  5
rating by christina wood
"Rick is a very caring person. He made the process I had to go through very easy and quick. I appreciate everything he and Austin did for me in my time of trouble and needs."
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burdette2006_ yt

April 14, 2026

5  out of  5
rating by burdette2006_ yt
"Ryan was fantastic amd got everything done quickly !"
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Jason Brown

April 9, 2026

5  out of  5
rating by Jason Brown
"Rick was very helpful and courteous and made the process very smooth"
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Paul Ragland

February 25, 2026

5  out of  5
rating by Paul Ragland
"I’m a happy camper. Smooth transaction."
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Serg Puhov

February 25, 2026

5  out of  5
rating by Serg Puhov
"Fast, high-quality, clear."
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Stephanie McCutcheon

December 9, 2025

5  out of  5
rating by Stephanie McCutcheon
"Erin has been fantastic to work with! She’s even been great to text with me on occasions when that’s worked best for me! Always prompt, friendly, and so great to work with. Always bubbly and enthusiastic."
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Julia Barnett

October 22, 2025

5  out of  5
rating by Julia Barnett
"Zac listened, understood my concerns and answered my questions. He is very personable and kind. He met my insurance needs accordingly. Very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the Bailey Agency-Morgantown. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Trinka Prince

October 18, 2025

5  out of  5
rating by Trinka Prince
"Austin is great! He couldn't have made getting homeowners and auto insurance any easier. He also saved me some $$$. Highly recommended!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jenna Cogar

September 30, 2025

5  out of  5
rating by Jenna Cogar
"Zach was super easy to work with and worked around my schedule to help me which was so convenient. Not only did he help save me lots of money, but he really took the time to help me learn and understand what everything meant as a first time policy holder. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ean DeBarr

September 30, 2025

5  out of  5
rating by Ean DeBarr
"Conner is one of the best in the business! Always easy and gets things don’t extremely quick and efficient!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Connor; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Whitney Cordwell

September 23, 2025

5  out of  5
rating by Whitney Cordwell
"Awesome service from Zac getting my insuance switched over. Made everything quick and easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Zac here at the Bailey Agency. If you ever have any questions or need assistance, we’re here to help!"
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Chad Frasher

July 3, 2025

5  out of  5
rating by Chad Frasher
"I always deal directly with Zac in Morgantown and he is awesome to work with. He takes care of everything we need on our policies whether its a change to an existing one or adding a new line. Always quick and professional!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kyle Holliday

June 4, 2025

5  out of  5
rating by Kyle Holliday
"Zachary Lively helped me out a lot with different questions that I had, he’s a very good agent!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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kevin Tippy

May 30, 2025

5  out of  5
rating by kevin Tippy
"Helped me get exactly what I needed! Karisa was Very knowledgeable!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"