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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Holliday

June 4, 2025

5  out of  5
rating by Kyle Holliday
"Zachary Lively helped me out a lot with different questions that I had, he’s a very good agent!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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kevin Tippy

May 30, 2025

5  out of  5
rating by kevin Tippy
"Helped me get exactly what I needed! Karisa was Very knowledgeable!"
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Kenneth Tippy

May 30, 2025

5  out of  5
rating by Kenneth Tippy
"I recently was shopping for business insurance for my small business, as well as personal life insurance policies. Karisa David was very informative and patient with me with any question I had. She was extremely respectful and honest with me. I would highly recommend Karisa and Rick Bailey State Farm insurance for all insurance needs!"
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Sherry Tippy

May 30, 2025

5  out of  5
rating by Sherry Tippy
"Karisa David was outstanding! She was friendly, professional, and timely. She was able to quickly answer all our questions. We highly recommend her and the Ricky Bailey agency!"
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Ken Tippy

May 30, 2025

5  out of  5
rating by Ken Tippy
"Karisa David has been extremely helpful in assisting us in navigating a complex time in our life. Her knowledge and professionalism has given us comfort that we are properly covered for all unexpected events life may throw at us. Furthermore she was diligent in working within our budget."
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Eric Shuster

May 12, 2025

5  out of  5
rating by Eric Shuster
"I had a great experience with Rick. He was able to get me a quote, assist me with switching from my old insurance provider, and was able to beat their price by a good amount. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the Bailey Agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sara Justice

April 24, 2025

5  out of  5
rating by Sara Justice
"Zac is so easy to work with and answers all my questions I have. He's the best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amanda Mazey

April 22, 2025

5  out of  5
rating by Amanda Mazey
"We are very pleased with this office and how quickly they respond to our questions. I often deal with Zac and he's quick to answer my emails or phone calls and is always pleasant and efficient. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service here at the Bailey Agency. If you ever have any questions or need assistance, we’re here to help!"
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Erica Lenzen

March 31, 2025

5  out of  5
rating by Erica Lenzen
"Zac was very helpful with getting our car insurance setup!"
We responded:
"Thank you for your 5-star review! The Bailey Agency team and I are happy to be your good neighbor!"
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cindy holt

January 30, 2025

5  out of  5
rating by cindy holt
"Gracie is such a ray of sunshine. Definitely your go to person and asset to this company. Thank you Gracie for all your help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Bailey Agency. If you ever have any questions or need assistance, we’re here to help!"
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Mackenzie Hendricks

January 30, 2025

5  out of  5
rating by Mackenzie Hendricks
"Zac was very understanding and considerate when helping me find the best rate for the coverage I wanted. I even switched from a different insurance due to Zac’s efforts getting me the best deal!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Bailey Agency. If you ever have any questions or need assistance, we’re here to help!"
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Michael Tatum

January 17, 2025

5  out of  5
rating by Michael Tatum
"I was appreciate it and dealt with great service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Rick Bailey Agency. If you ever have any questions or need assistance, we’re here to help!"
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Samantha Bickerstaff

December 17, 2024

5  out of  5
rating by Samantha Bickerstaff
"Mason at Rick Bailey State Farm was quick and very helpful. He handled my questions efficiently and made the process smooth and straightforward. I appreciated their clear communication and the effort they put into ensuring everything was taken care of promptly. It was a great experience working with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jonathan Clendenin

October 22, 2024

5  out of  5
rating by Jonathan Clendenin
"Karisa was extremely helpful and made the process super simple for switching my home insurance and getting it to a price I can afford comfortably as well as explaining exactly what each amount meant. And showing all the possible discounts I would be getting by switching. Great customer service and definitely will be back and with the company for awhile!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Feng Yao

September 24, 2024

5  out of  5
rating by Feng Yao
"Wonderful agent, work quickly to address my needs, thank you Mason!"
We responded:
"Thanks Feng for the wonderful review. Mason does a great job!"
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Kelly Mays

September 4, 2024

5  out of  5
rating by Kelly Mays
"I have had such a great experience with this agency. Zac Lively has gone above and beyond to help me and save me money. I would recommend him to anyone!"
We responded:
"Thanks Kelly! Zac prides himself on taking care of our customers!"
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Jessica Gruskievich

August 15, 2024

5  out of  5
rating by Jessica Gruskievich
"Zachary Lively continues to go above and beyond for our family. I message him whenever we need something and he handles it quickly and ensures that all steps are completed. We are so thankful for the State Farm team! I definitely recommend!"
We responded:
"It is so great to get reviews like this! Zac takes great care of all our customers! "
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Matthew X

August 14, 2024

5  out of  5
rating by Matthew X
"Zac Lively was great help. He was quick and knowledgeable about the whole process! Made the whole process easy."
We responded:
"Matthew....Thank you for the awesome review. We appreciate your business and look forward to a long partnership!"
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austin forbes

August 8, 2024

5  out of  5
rating by austin forbes
"Zac Lively, one of the best in the business. Will absolutely take care of you every step of the way."
We responded:
"Thanks Austin for your review! "
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Bradlee Matzdorff

July 31, 2024

5  out of  5
rating by Bradlee Matzdorff
"Zach Lively is the best! Saved me so much from my other insurance!"
We responded:
"Thanks Bradlee for the kind review. Happy we could save you some money while shopping for your insurance needs."
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PJ Lively

July 31, 2024

5  out of  5
rating by PJ Lively
"We have had a great experience dealing with Zac for all of our insurance needs."
We responded:
"Thank you PJ for the great review!"
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Jenna paige Lively

July 31, 2024

5  out of  5
rating by Jenna paige Lively
"Zac lively definitely has helped us find the best coverage he possibly can. Definitely 5 stars for him"
We responded:
"Thanks Jenna for the awesome review! Zac does an outstanding job with our customers."
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Cole Lanier

July 29, 2024

5  out of  5
rating by Cole Lanier
"From the front door of your house to the back door of your car. Zac has you covered in every aspect of life. He’s easy to get ahold of and talk to with all your insurance needs. He will answer all questions and get you all information you need before making your insurance purchase. Gives honest opinions and will leave your wallet smiling. You’re losing money every moment you aren’t with him."
We responded:
"WOW! thanks for the sparkling review, Cole. Zac takes pride in making sure he looks at all of your needs and breaks it down to benefit you!"
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Kelly Mahala

July 24, 2024

5  out of  5
rating by Kelly Mahala
"Zac helped me get a renter's policy for my daughter's college apartment. I live out of state and called on my lunch break. He was very helpful, patient and easy to talk to. He graciously answered all my questions. In less than 20 minutes, the policy was emailed to me."
We responded:
"Kelly, it is so refreshing to hear that we are doing right by our customers! Thank you for the kind words and we look forward to a great business relationship."
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Jeffrey Eary

July 23, 2024

5  out of  5
rating by Jeffrey Eary
"Zac is the best."
We responded:
"Thanks Jeffrey! We appreciate the compliment and the great review."